Public Engagement Projects (PEP) is a consultancy based in Wellington, New Zealand, that works with the public and private sectors to improve organisational performance by building “architectures of listening”.
- The NZ government’s first nationwide public dialogue processes, which included the first online policy forums
- The NZ government’s first public deliberation process, which included the first online deliberation process. This work was recognised by the OECD and IAP2 International.
- Early use of Polis, an advanced online platform designed to safely and coherently collect open-ended feedback from very large numbers of people, including 2 projects with Scoop Independent News on sugar policy and affordable housing. This work has been recognised by Polis as an example of best practice and is also the subject of an interview by Radio New Zealand.
PEP uses a number of approaches and tools from the social sciences, decision making, collaboration, public engagement, youth development and online participation to help your organisation build ‘architectures of listening’.
|Qualitative research and analysis||Interviews, focus groups, case studies and participatory action research
Thematic analysis & reporting
|Social appraisal||Qualitative participatory deliberation
|Participatory policy development||Small and large scale public engagement approaches
Naming and framing
Dialogue and deliberation processes
|Evaluation and audit||Listening audits
Most significant change
|Youth participation||Based on the principles of positive youth development
|Online participation||Small group, online deliberation using Loomio
Mass participation using Polis
|Skills development||Better interpersonal and team listening
Better planning, implementation and evaluation